Order Processing

Orders are normally prepared within 1-3 business days after payment is confirmed. Processing may take longer during holidays or periods of high demand.

Delivery Estimates

Available delivery options and estimates are shown at checkout. Delivery times begin after dispatch and are estimates only. Customs and carrier disruptions may cause delays.

Tracking

Tracking details will be emailed when available. Tracking may take several business days to update after dispatch.

Customs and Import Charges

International orders may be subject to duties, taxes, or handling fees assessed by local authorities. Unless checkout states otherwise, these charges are the customer’s responsibility.

Address Changes

Contact us immediately if an address is incorrect. We cannot guarantee changes after an order enters processing.

Delayed or Missing Packages

If tracking has not updated for an extended period or a package is marked delivered but cannot be found, contact the local carrier and then BOIBOI Digital with your order number.